I worked with Laurel at eBay for 5 years watching her grow from a new technical writer to accomplished senior tech writer and then onto becoming the eBay Developer Program Community Manager. Laurel has excellent communication skills, really understands what developers want and need and is passionate about delivering to customers. She not only understood the APIs and tools the developers used but also learned what motivated developers to adopt the eBay platform out of the many choices available. She took this understanding and dialed in marketing, conversion and retention campaigns to grow the eBay Developer community. This extended eBay's reach to thousands more eBay buyers and sellers worldwide. I would highly recommend Laurel in the roles of community manager, project manager and marketing.